Terms and Conditions

Terms of Sale

 

Eligibility to purchase a product from this Website

You do not have to register on our website to explore, nor to purchase products through it, but registering and creating an account will allow you to fully enjoy the experience of our website.

By creating an account, you can store credit card information for easier and faster checkout, maintain an address book, review your order history and edit your billing and delivery information.

When you register or make purchases through our website, you will be required to provide us with information including Name, Phone Number and e-mail address. Required you will also have to provide us with valid card details which you are legally entitled to use. We reserve the right to request additional evidence or proof of billing information where we think this is necessary. You warrant that all information that you have provided us is true, accurate and complete.

All personal information that you provide when using our website will be used in accordance with our privacy notice.

Placing orders through our website you warrant that you’re 18 years old and that you are capable of entering a legally binding contract.

Shopping Bag

The products that you have selected will appear in your shopping bag.  The products that you have selected will remain in your shopping bag until you purchase them or move them. If the product that you have selected runs out of stock, then they will be automatically removed from your shopping bag.

Please be aware that the products that you put in your shopping bag aren’t reserved for you as they are still available for other customers to purchase until you have submitted your payment and we have confirmed your order.

Making a Purchase

To purchase a product from our website, you must add it to your shopping bag and if you wish to purchase you must go through the checkout section and enter the required information which will be shown by the asterisks.  You will have the opportunity to review your order before you purchase the items and check that the information that you have provided us is valid and accurate. 

Once you have submitted your order then we will send a confirmation email to the e-mail address that you have provided us which will set out all the details about your order. This email does not constitute an acceptance of your order. It is only a confirmation that we have received your order.

Once we have acknowledged the receipt of your order, we will check that we have your items in stock.

The contract between us will be concluded when we email you to confirm that the item(s) have been dispatched. The contract will be concluded in the United Kingdom and the language of the contract will be in English.

Once your order has been dispatched your credit or debit card will be charged.

We will also send an invoice for your purchase.

Products on this Website

In the event that a product that you have ordered is out of stock, we will inform you within 4 days of receiving your order. We will, where possible give you the option to order a different product of the same type or alternatively, to cancel your order. If you wish to cancel your order no charge will be made to your card and in an event, if your card has been charged, then we will issue a full refund.

 

As computer monitors vary we cannot guarantee that products will be exactly as depicted on our website, as well as gone to the effort of ensuring that the colours of the garments appear as accurate as possible.

 

Prices

All prices seen on our website are in Pounds and inclusive of sales tax at the applicable rate.

Delivery charges are calculated in accordance with the shipping policy available on our website. The prices of deliveries will be stated before you confirm your order.

Occasionally, we might offer promotions for eligible products or customer. Please ensure that you read the terms of these promotions. To enter any applicable promotional code, on the checkout page you will find an ‘Enter Promotional Code’ text box in which when entered it will activate the promotion. You are subjected to only one promotional code per order. Please note that we reserve the right to cancel orders in the event that an unauthorized Promotional Code is used.

If an error occurs in the price of any item(s) that you have ordered from us, we will: where the correct price is lower, refund you the difference or reduce the balance of the price payable to us; or, where the correct price is higher, contact you and offer you the option to either confirm your order at the correct price or cancel your order.

Our right to refuse or cancel an order

We have the right at any time to after we have received the confirmation of your order to cancel your order, or after your chosen payment method has been charged. If we cancel your order and you have paid then we will issue a full refund back to you.

Products will only be sold in quantities that are comfortable with your own personal use. We reserve the right to restrict the quantities of any product being ordered by any one person or being delivered to anyone address.

Website Price Guarantee

When we permanent reduce the price on any of our products in which you have purchased from our website, you may request a refund of the difference in price. Your request for a refund must be made within 14 days of the product being delivered. Please be aware that when requesting a refund, the exact style, size, and colour of the product that you purchased from our website must be available at that current time. Price adjustments can only be accepted on those item(s) purchased at full retail price. Promotional sales prices are not permanent price changes, therefore, do not qualify.

 

Your right to cancel an order and returns

You may cancel your order at any time from placing your order until 14 calendar days of receipt of the product. For further details on our returns policy and how to cancel an order, please see our returns policy

Exchanges

We do not currently offer exchanges. If you wish to purchase a new item, please place a new order through our website, or please feel free to email us at arfordirclothing@outlook.co.uk

Customer Assistance

If you have any questions, comments or complaints about our items, please contact us at:

arfordirclothing@outlook.co.uk

or, alternatively, please fill in the form on the Contact Us page on our site.